Shipping: - UPS Ground is our standard method for shipping. Tracking numbers will be provided when UPS is used. Please refer to UPS.com for time in transit to your location.
- United States Postal Service (USPS) Priority Mail may be used during our free shipping offers. Delivery confirmation numbers will be provided when USPS is used.
Product Return Policy: If for any reason you are not 100% satisfied with your purchase, you may return it for a full refund within 30 days of your purchase date. - Return requests should be sent to service@nicebykelli.com along with a copy of your invoice.
- Requests will be reviewed and an email reply sent within 2 business days.
- Customers are responsible for return shipping cost (delivery confirmation or tracking information is required).
- Once all package and/or gift contents have been verified, a refund will be processed for the product amount, plus tax & shipping.
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